ACADEMIC DISCIPLINES:
 Management, Quantitative models, Statistics, Operations management, Supply Chain Management, Organizational Behavior, and Diversity in Business Organizations.

EDUCATION

Ph.D. in Industrial Engineering – August 2008. New Jersey Institute of Technology (NJIT), Newark, NJ. Research area: supply chain management for business process outsourcing. Expertise: mathematical modeling, optimization, and statistical analysis. Chair: Dr. Sanchoy Das.

Master of Science in Industrial Engineering. January 2001. New Jersey Institute Of Technology (NJIT), Newark, NJ.

BS in Industrial Engineering – March 1994.UNIVERSIDAD DEL ZULIA, Maracaibo, Venezuela

WORKING PAPERS

The Scholarship of Teaching: (Learning and pedagogical research)

Mondal, S., & Solano, R. (2011). Using Social Networks and Internet Based Audience Response Systems in the classroom. Submitted to the Pennsylvania Economic Review on August 2011

Solano, R., & Gönül, F. F. (2011). Testing the impact of Khan Academy on student performance, engagement, and teaching/course evaluation in an undergraduate Business Statistics course.

The Scholarship of Discovery: (Discipline-based scholarship)

Carrick, K., & Solano, R. (2011). Attitudes Towards Lesbians and Gay Men Among First Year Health Care Students in The Master of Social Work, School of Medicine, Master of Nursing programs, and School of Dental Medicine at the University of Pittsburgh.

Solano, R., & Das, S. (2011). Service Supply Chains: Selecting Service Providers To Manage Demand Shift With A Flexible Labor Pool.

PRESENTATIONS

The Scholarship of Teaching: (Learning and pedagogical research)

Solano, R., & Gönül, F. F. (2011). Innovative Teaching: A Test of the Khan Academy in Improving Learning Business Statistics. Presented at the November Meeting of Region 2 (ACBSP). Latrobe, Pennsylvania

Mondal, S., & Solano, R. (2011). Using Social Networks and Internet Based Audience Response Systems in the classroom. Presented at the Pennsylvania Economic Association Annual Conference. Carlisle, PA

The Scholarship of Discovery: (Discipline-based scholarship)

Solano, R., & Sanchoy, D. (2009). A Hierarchical Framework for the Design of Service Supply Chains. Paper presented at the POMS Conference. Orlando, Florida.

Solano, R., & Sanchoy, D. (2009). Service Supply Chains - Selecting Service Providers to manage demand shift with a flexible labor pool. Paper presented at the POMS Conference. Orlando, Florida

Solano, R., & Sanchoy, D. (2006). Design of a Service Supply Chain for Business-Process Outsourcing. Paper presented at the 7th Annual Conference of the Production and Operations Management Society. Boston, Massachusetts

OTHER SCHOLARLY ACTIVITIES

The Scholarship of Teaching:

-        Development of Operations Management as a Distance Education Course (Summer 2011)

-        Redesign of Operations Management 1 course description and learning objectives (Fall 2011)

-        Development of outcomes assessment tool (rubric) for the Information Technology Program Goals (Fall 2011)

AWARDS

-        "Breaking the Silence" during the 2nd Annual "A NIGHT OUT" sponsored by your President's Commission for LGBTQI in May 2011

PROFESSIONAL ACTIVITIES - SERVICE

Activities involving the use of professional expertise in helping solve practical problems in either the private or public sectors:

-        Pittsburgh Gay and Lesbian Community Center, Board Member 2011- Present. In charge of Information Systems and Technology.

Professionally related service activities directly related to the academic discipline of the faculty member:

-        University Level:

o   President’s Award for Teaching Excellence Committee, Member 2011-Present

o   President's Commission for Lesbian, Gay, Bisexual, Transgender, Queer, Questioning and Intersex Issues, SRU, Member, 2010 – Present

-        College Level:

o   Dean's MBA feasibility committee, Member 2011-Present

-        Department Level:

o   Technology Committee, School of Business, SRU, Chair, 2009-Present

o   Student Awards Committee, School of Business, SRU, Member, 2010

AFFILIATIONS

Informs. POMS. EurOMA. IIE Institute of Industrial Engineers. Alpha Pi Mu NJIT Chapter Honor Society for Industrial Engineering. Alpha Epsilon Lambda NJIT Honor Society for Graduate Students, President (2002-2003), Vice President (2001-2002). 

SOFTWARE

Mathematical modeling and statistic software such as CPLEX, LINGO, Microsoft Office Platform, and web publishing such as Dreamweaver.

COLLEGE TEACHING EXPERIENCE

Slippery Rock University of Pennsylvania, Slippery Rock, PA. School of Business (2009-Present): Associate Professor

Courses:

-       Fall 2011: Operations Management 1, Business Statistics.

-       Summer 2011: Operations Management 1

-       Spring 2011: Operations Management 1, Business Statistics, Organizational Behavior.

-       Fall 2010: Operations Management 1, Business Statistics.

-       Spring 2010: Operations Management 1, Business Statistics.

-       Fall 2009: Operations Management 1, Total Quality Management, Organizational Behavior.

Missouri University of Science and Technology, Rolla, MO (Formerly University of Missouri at Rolla). Department of Business and Information Technology (2008-2009): Lecturer

Courses:

-       Spring 2009:  Undergraduate: Supply Chain Management, Business Operations Management, Business Statistics. Graduate (MBA): Project Management.

-       Fall 2008: Business Operations Management, Supply Chain Management Systems (Co-instructor). Graduate (MBA): Project Management.

Investigator Energy Research and Development Center. Faculty Member ERP Center.

New Jersey Institute of Technology, Newark, NJ. Department of Industrial and Manufacturing Engineering (2001-2008): Teaching Fellow

Courses:

-       Fall 2005: Applications of Computer Graphics in Industrial Engineering.

-       Spring 2005: Engineering Cost Analysis (Distance Learning. Web Based).

-      Fall 2003: Engineering Economy, Applications of Computer Graphics in Industrial Engineering.

-        Research Assistant (2004 – 2008): Developed models for service operations management.

-        Research Assistant (2001):  Developed simulation of a prototype Advanced Immunoassay System IMMULITE and evaluated different operating alternatives, for Diagnostic Products Corporation (DPC) now part of Siemens Medical Solutions.

Center for Pre-College Programs (2005-2008):

-        Assistant Director: (Specific Programs) Coordinated daily operations, academic, material and human resources. Designed academic program. Supervised personnel. 

-        Elementary Science Outreach: Retrained science teachers in Newark, NJ.

UNIVERSIDAD DEL ZULIA, Maracaibo, Venezuela. School of Industrial Engineering. Assistant Professor  (1995 – 2007)

Courses: Engineering Economy and Introduction to Industrial Engineering. On academic leave since 1999.

UNIVERSIDAD RAFAEL BELLOSO CHACIN, Maracaibo, Venezuela. School of Science and School of Management. Adjunct Professor (Sept 1994 - Jul. 1995)

Courses: Statistics, Operations Research, Production and Processes Control.

OTHER EXPERIENCE

HIDROLAGO, Maracaibo Venezuela. Public Water systems for western Venezuela.

-        Consultant (1996 – 1997): Developed strategic information systems plan 95-99. Developed strategic plan. Provided counsel and supervised capital budget and capital investment.

-        Capital Investment Planning Manager (1995 – 1996): Developed and supervised capital budget and capital investment. Represented the company in the state planning council meetings.

-        Planning Engineer (1994 – 1995):  Improved administrative processes up to 50% in time and cost. Developed and supervised investment budgeting process of the operational units.

CERVECERIA REGIONAL, Maracaibo, Venezuela

Bottling Department. Production Engineer (Jun 1993 - Apr. 1994)

Responsible for supervising operations, reaching production goals, supervise personnel, and reaching quality goals and standards.